FAQs - Zenny

Answers to your top questions

Find clear information about our financing solutions, eligibility, and how to get started.

Who can get financing from Zenny?

Zenny is currently available in Sweden and in Finland and we work with Swedish and Finnish Shopify merchants looking to grow. In order to get financed, You need to have a Shopify store, sell physical goods, have been in busines for minimum 6 months with at least 50 000 SEK / 5 000 € in monthly sales. You also need to operate as a Swedish or Finnish legal entity.

How do I get started?

Create an account and we'll guide you through the process - no paperwork needed.

How fast can I get financed?

Our process is fast and fully digital. Once you connect your store and bank and apply for financing, you can get you offer in just minutes and receive the funds shortly after accepting the financing offer.

Do I need to give a personal guarantee or provide collateral?

No, we don't require personal guarantees or collateral. Our financing is based on your business perfomance, not your personal assets.

Is Zenny a regulated financing provider?

Yes, Zenny is approved and registered by Finansinspektionen, Sweden's Financial Supervisory Authority.

Is this a loan?

No, this is not a loan but a cash advance tailored to your business. There is no traditional and the repayment schedule is flexible. And of course, there is no equity dilution either.

How fast can I access funds?

Once approved, funds are typically available within 24 hours, allowing you to invest in your business without delay.

How does repayment work?

Repayments are flexible and adapt to your cash flow as our financing is tailored to you. You get a repayment date and you can choose whether you pay in instalments or the whole sum at once. In certain conditions you can also be eligible to prolonged repayment period and that is, again, based on your business performance.

Are there any hidden fees?

All costs are clearly outlined upfront. There are no hidden fees or surprise charges - transparency is our priority.

Is my data safe?

Yes. We use banking-level security measure and have read-only access to your data.

What is AI CFO Dashboard?

AI CFO Dashboard is a free tool we provide to you. It gives you real-time insights on cash flow, profitability and other key financial metrics - available free of charge with or without any financing.

Can I use AI CFO Dashboard without taking any financing?

Absolutely. AI CFO Dashboard is available for all Shopify merchants, whether you take any financing from us or not.

Do you offer technical support?

Yes, we are happy to help you if you encounter problems in onboarding or in daily use. Please reach out to support@zenny.ai and we'll take it from there.